Services

How Engagements Are Structured

Most work starts with a 30-minute consultation to understand the problem, the constraints, and the outcome you need. From there, I’ll recommend a practical next step and define the work clearly before anything begins.

You’ll know what I’m proposing, why it makes sense, and what a successful outcome looks like. If the project isn’t a good fit, I’ll say so.

Initial Consultation

Tell me the problem, not just the tool you think you need. I’ll give you an honest assessment of what’s possible and what it would take.

• Understand your workflows, frustrations, and goals
• Identify what can (and can't) be automated or improved
• Cut through AI hype and get honest advice on what’s real
• Leave with a clear recommendation and practical next step

No obligation. If I'm not the right fit, I'll tell you. If the technology isn't ready yet, I'll tell you that too.

AI Strategy & Implementation

From straightforward automations to more ambitious AI systems, I help businesses turn messy, time-consuming work into something more reliable and useful.

Examples:

• AI assistants trained on your business knowledge
• Automated workflows for complex, variable processes
• Decision-support systems that handle messy judgment calls
• Customer-facing chatbots with real intelligence
• Data analysis and reporting that adapts to your needs
• Integration between your existing tools and AI capabilities

What makes this different: I treat AI like engineering work. I understand the constraints, design for the real use case, and build something useful instead of something that only looks good in a demo.

Web Development & Hosting

I handle websites, web applications, hosting, domains, and maintenance, from clear business sites to custom tools built around the way you work.

• New websites: Professional, fast, mobile-friendly
• Redesigns: Modernize an outdated site
• Web applications: Custom tools for your business
• Hosting & maintenance: Keep it running, secure, and updated
• E-commerce: Sell online without the headaches

I handle the full stack: domain registration, hosting setup, SSL certificates, ongoing updates, and the technical details that usually get ignored until they become a problem.

IT Support & Infrastructure

Cloud infrastructure, integrations, security, and troubleshooting. If technology is slowing your business down, I can usually help fix it, stabilize it, or map out the right next move.

• Cloud setup & migration: AWS, Azure, Google Cloud
• System integrations: Make your tools talk to each other
• Security review: Find and fix vulnerabilities
• Troubleshooting: Fix what's broken
• Vendor evaluation: Help you choose the right tools

AI Education & Training

AI tools come with plenty of hype and bad advice. I’ll help you and your team understand what’s useful, what to ignore, and how to evaluate new tools without getting sold a fantasy.

• Practical AI overview: What's real, what's hype, what's coming
• Tool-specific training: How to use ChatGPT, Claude, or other tools effectively
• Vendor evaluation framework: How to spot snake oil and evaluate ROI
• Team workshops: Get your whole team up to speed
• Ongoing advisory: A trusted advisor to call when you have questions

My goal: help you make better decisions and know when to call in expertise.

Ongoing Advisory & Support

Ongoing support for businesses that want experienced technical help close at hand. Useful when decisions, issues, or opportunities come up and you want someone you trust to call.

• Priority access when you need help
• Regular check-ins to optimize existing systems
• Small tweaks and improvements included
• Guidance on new tools and opportunities
• Training for your team as needed

Typically includes: focused support for maintenance, improvements, technical decision-making, and the kind of recurring issues that never quite justify a full-time hire.